This module describes the skills, knowledge and attitudes required to assess and become a competent quality services provider. At the end of this module, participants will be able to prepare for guest services by following required service standards, deliver guest services as per their needs, prepare and provide reports to concerned supervisors.
This module describes the skills, knowledge and attitudes required to perform driver guiding services. At the end of this module, participants will be able to localize the meeting point, to apply driver guide skills and perform tour guiding services.
This module describes the skills, knowledge and attitudes required to perform community-based tourism services. At the end of this module, participants will be able to apply community-based tourism planning skills, to prepare host community, and also to apply community-based tourism guiding skills.