The aim of the module will provide a solid understanding of the air transport industry. The module will enable the trainees to serve their customers by applying their travel geography knowledge to solve air travel needs, interpret, advise on airfares, and their rules. They may even be able to prevent errors and reduce the cost of agency debit memos resulting from under collection of fares or incorrect ticketing. Once this module is complete, the trainees will be equipped with the necessary skills to calculate airfares and work with fares filed in the Global Distribution Systems.

Rwanda is blessed to be found in a tropical region which gives a chance to have a lot of diversity. Among those, we have beautiful creatures in plants which attract thousands of tourists every year. It is an integral element for a student who learning destination management to understand and be able to interpret those flora resources. This module will equip the learners with the skills, knowledge, and attitudes required to describe the basics of botany, Identify Plants of Touristic Importance, and finally create a species account of touristic flora for interpretation purposes.

This module describes the skills, knowledge, and attitudes required to describe the basics of zoology, identify species of touristic importance, and create an animal species’ account to interpret fauna.

This module describes the skills, knowledge, and attitudes required to manage a team. Upon completion of this module, the trainee will be able to apply professional communication skills, including clearly describing the basics of communication, effectively delivering a speech, performing a proper interview, and writing proper business letters, reports, and memos. Furthermore, the trainee will be able to apply team-leading skills, including effectively managing employees’ cultural diversity, resolving workplace problems, and giving instructions and feedback

This course equips students with essential advanced computer skills to enhance academic, professional, and personal productivity. It covers both hardware and software concepts, enabling learners to understand computer systems and apply them effectively. Students will gain hands-on experience in word processing for professional document creation, spreadsheets for data management and analysis, and presentation tools for designing interactive and engaging PowerPoint slides.

This module describes the skills, knowledge, and attitudes required to monitor hygiene and sanitation best practices at the workplace, describe communicable and non-communicable diseases, prevent workplace violence, and sustain individual health and safety at the workplace.

This module equips students with the skills, knowledge, and attitudes required for effective workplace communication. It focuses on strengthening communicative grammar, developing listening and speaking abilities for social and professional contexts, and enhancing reading skills for work-related texts. Upon completion, students will be able to communicate confidently and appropriately in English across workplace settings