The course of customer service management helps students who meet customers at workplace to treat them effectively and meet their needs and expectations, to achieve customer satisfaction goal in hospitality business.
MUNYANEZA Adrien
Course creator
UWIHANGANYE Aimable
Course creator
MUNYANEZA Alphonse
Course creator
pierre anthyme bahati
Course creator
christophe bananeza
Course creator
RWUBATSE Bernard
Course creator
sefu bikorimana
Course creator
Theophile BIRAMAHIRE
Course creator
UWAMAHORO Bonaventure
Course creator
HABIYAMBERE Daniel
Course creator
MUKUNZI Daniel
Course creator
ISHIMWE Denyse
Course creator
NDAHAYO Edmond
Course creator
IRABARUTA Emmanuel
Course creator
KANYANDEKWE Emmanuel
Course creator
MUDAHERANWA Emmanuel
Course creator
MUKESHIMANA Eric
Course creator
NDUNGUTSE Felicien
Course creator
Ishimwe Gabrielle
Course creator
MASENGO Gilbert
Course creator
Gerard HANYURWINFURA
Course creator
NOTABO HLABANO
Course creator
audace hodari
Course creator
NSENGIYUMVA Isaac Newton
Course creator
BIKORIMANA J.M.V
Course creator
BANGAMWABO Jacques
Course creator
MGAFURAMA James
Course creator
TUYIZERE Janvier
Course creator
NIYIGABA Jean Baptiste
Course creator
NEMEYABAHIZI Jean Bosco
Course creator
GASANA Jean d'amour
Course creator
NIYONSABA Jean D'Amour
Course creator
SAMVURA Jean de Dieu
Course creator
IRADUKUNDA Jean Paul
Course creator
NIYIBIZI Jean Paul
Course creator
NGABOYIGIHUGU Jean Pierre
Course creator
emmanuel karangwa
Course creator
Sosthene Kazima
Course creator
UWAMAHORO Leopold
Course creator
YANKURIJE Madeleine
Course creator
NDISANZE Marc Antoine
Course creator
NKURIKIYINKA Marie Grace
Course creator
MBABAZI Mary
Course creator
Ernest MATESO
Course creator
Violette Mujawimana
Course creator
michel mutabaruka
Course creator
emmanuel ndayisenga
Course creator
Marie Claire NIRERE UMUHIRE
Course creator
Serge Niwemuhoza
Course creator
alexis niyoyigenera
Course creator
Egide NKURUNZIZA
Course creator
jean marie vianney nkurunziza
Course creator
jean pierre nsengimana
Course creator
Jean Marie Vianney NYIRIMANA
Course creator
HAKIZABERA Olivier
Course creator
BENIMANA Raymond
Course creator
RUREMA Robert
Course creator
MUNDELI Salatiel
Course creator
jean pierre shumbusho
Course creator
MANIRIHO Sylvestre
Course creator
jean de dieu uwasekuru gisa
Course creator
brice raissa uwingabire
Course creator
NDUNGUTSE Vedaste
Course creator
ISHIMWE Viviane
Course creator
MBARUSHIMANA Yves
Course creator
This module describes the skills, knowledge and attitudes required to identify and use restaurant equipment and set restaurant according to the required standard
.
This subject provides students with basic food preparation skills including the Terminology, code
of ethics, safety and hygiene applied in food production .the subject will also
help students to identify kitchen equipments and different cooking methods
which will increase professionalism within the field of food service, students
also will get knowledge about mise en place procedures and its importance.
INTEGO NYAMUKURU
Iyi mbumbanyigisho irasobanura ubumenyi n’ubushobozi bukenewe kugira ngo umwigishwa ashobore:
· Gukoresha ikinyarwanda cy'umukangurambaga mu kumva, kuvuga, gusoma no kwandika, mu bikorwa bijyanye n’umwuga we.
· Gukoresha ubuvanganzo nyandiko mu gushyikirana n’abandi abagezaho ibitekerezo bye kandi agaragaza uko yakira ibyabo.
· Kugaragaza imyumvire n’imyifatire ikwiye agenda avoma mu myandiko, inkurushusho n’ikinamico binyuranye.
· Kugereranya ingeri zinyuranye z’ubuvanganzo nyarwanda.
· Guhanga no kumurika mu rurimi rw’ikinyarwanda afatiye ku ngeri zinyuranye z’imyandiko.
· Gukoresha neza ibinyazina bitandukanye.
· Kwandika neza amazina bwite anyuranye.
· Gukora ubukangurambaga ku bibazo binyuranye bihangayikishije umuryango nyarwanda.