This module of ‘Customer Relations’ describes the skills, knowledge and attitudes to be acquired by learners to build better relationship between organization and customers. Managing customer relations increases repeat business, customer life time value and proper handling procedures of customer complaints.
THIS COURSE WILL HELP THE STUDENTS WHO WILL BE THE HOTEL MANAGERS TO KNOW HOW COSTS AND SALES ARE MANAGED IN FOOD SERVICE ESTABLISHMENTS FOR THE PURPOSE OF SECURING PROFITS IN HOTEL BUSINESS ESTABLISHMENTS.
This module will provide to students complete
knowledge, skills and competencies of specialized food production. With SFP
students will move around the best cuisines in the world in order to get skills
to prepare dishes for all types of customer from the world. This module is
coming to give graduates from
Hospitality in IPRCS an added
value to be professional chefs in Hotels.
This course will provide to students complete knowledge, skills required to conduct research projects with professional ethics.