TEAM MANAGEMENT SKILLS

This module describes the skills, knowledge and attitudes required to manage a team. Upon completion of this module, the trainee will be able to:

1. Describe clearly the basics of communication based on communication theory.
2. Deliver effectively a speech in accordance with the speech preparation and delivery tips.
3. Perform properly interview in accordance with interview basics.
4. Write properly business letters, reports and memos based on writing techniques.
5. Manage effectively employees as per their work styles and personalities.
6. Resolve appropriately workplace problem as per conflict management styles 
7. Give effectively instructions and feedback in accordance with the given context.
8. Motivate effectively employees in accordance with employee motivation strategies
9. Prepare effectively a meeting with regard to meeting preparation tips.
10. Conduct properly a meeting as per meeting management techniques.
11. Debrief and follow-up meetings based on guidelines to conduct effective meetings.