Beverage Knowledge

This module describes the skills, knowledge, product knowledge and attitude to be acquired by the learner to take beverage order, to set a table according to the menu, to upsell hotel products and services, to be able to repeat guest order, to be able to sell beverages to the guests, understand how to make different beverages, understand the best garnish, also the best equipment to be used and the proper storage.Beverage Management and Merchandizing is very important in food and beverage service because it helps the staff to to prepare and sell bar and restarant beverages and meet customer satisfaction as well as achieve the establishment mission and goals.